What happens to my claim?

After your claim is received by the Department, it is submitted to our Claims Representative (MPA). The Claims Representative reviews the claim and supporting documents. If the claims representative has any questions, he or she will contact you. If not, he or she proceeds with review of your claim.

Presentation of a false claim is a felony (Penal Code §72).  Pursuant to CCP §§128.5 AND 1038, the Town may seek to recover costs of defense in the event an action is filed that is later determined not to have been brought in good faith with reasonable cause.

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1. Where do I get a Liability Claim Form?
2. What information do I need to send in with my claim form?
3. What happens to my claim?
4. Once I filed my claim, how long does it take to hear back from the Town?
5. If my claim was denied, what is my next step?